
Privacy statement
Declaration made in accordance with Art. 13 of EU Regulation 2016/679 issued by the European Parliament and Council on 27 April, 2016 concerning the protection of natural persons as regards the processing of their personal data , as well as the free circulation of such data, and which abrogates Directive 95/46/EC (General Regulations for the protection of data).
In accordance with the EU General Regulations for the protection of data (Regulation 2016/679 issued by the European Parliament and Council), please be informed that:
NAME AND CONTACT DETAILS OF THE CONTROLLER
The data controller is the company:
Hotel Mehrhauser der Mehrhauser Gerda in Kienzl
Goldgasse 16
I-39010 Nalles (South Tyrol, Italy)
VAT ID IT01273520211
info@mehrhauser.com
www.mehrhauser.com
PERSONAL DATA AND SPECIAL CATEGORIES OF DATA
The following are considered as being your personal data:
- personal data (surname, name, address, e-mail, telephone number, fax number, date of birth)
as well as your language and the license plate of your vehicle
- the data shown in your passport or identity card
- data relative to the method of payment or otherwise connected with your payments (e.g. bank coordinates, details of credit card)
- date of arrival and length of stay
Special categories include data relative to health and specific personal needs.
COOKIES
Information about the use of cookies on this website can be found in our cookie declaration.
MOTIVES FOR THE PROCESSING OF PERSONAL DATA AND LEGAL GROUND FOR THEIR PROCESSING
The data provided will be processed for the following purposes:
- For compliance with legal obligations
- For the implementation of pre-contractual and contractual requirements relative to the guest's visit (booking, period of stay, departure etc.)
- Forwarding of communications and telephone calls directly to the guest
- Memorization of the data for the purpose of future bookings and requests
- Forwarding of information, special offers and new features offered by the company and the other associated company by e-mail, ordinary mail, and other means of communication concerning the company, the local area and any local events etc.
- Forwarding of information, special offers and new features offered by the company and the other associated companies by e-mail, ordinary mail, and other means of communication concerning the company, the local area and any local events etc.
Legal ground for the processing of your data:
- compliance with legal and judicial obligations
- compliance with obligations and pre-contractual and contractual requirements
- your consent
- legitimate interests: Delivery of advertisment emails (newsletter) to improveme our client service and our contacts with the clients
RECIPIENTS OF THE PERSONAL DATA
In most cases, your personal data will not be provided to third parties. In special circumstances, however, the data may:
- be forwarded to other departments within the company, subject to the limits of legitimate use;
- be forwarded to the following to third-party subjects, when necessary to meet your requests or in order to provide specific services: please see the section "third-party subjects" of this text.
The recipients listed above are required by us to comply with all current norms and standards governing the protection of data.
DURATION OF CONSERVATION OF DATA
The duration of the conservation of the data is calculated on the basis of the obligations for the conservation of the data and the requirements contemplated by the law. If your personal data are processed in order to comply with a legal requirement or a contractual obligation, they will be kept only for the time that is strictly necessary for their processing. If the data are processed with your consent, they will be kept until that consent is revoked.
RIGHTS OF THE DATA SUBJECT
Right of access by the data subject:
In accordance with art. 15 of the GDPR, you are entitled to be informed of the personal data processed, their provenance, nature, possible forwarding to third parties (in such case identifying the same) and their utilization.
Right of rectification and erasure:
In accordance with art. 16 of the GDPR, you may at any time require the rectification or completion of your personal data. Similarly, in accordance with art. 17 of the GDPR, you are entitled to require the erasure of the data. In the presence of published data, you also enjoy the "right to be forgotten", i.e. to request that the measures necessary to erase all the links, copies, replications and similar.
Right to object:
You may at any time exercise your right to object as described in art. 21 of the GDPR and modify or entirely revoke your consent for the future.
Right of restriction (or blocking) of processing:
In accordance with art. 18 of the GDPR, you may require the restriction of the processing of your personal data. The relevant data may be processed only subject to specific prior consent, i.e. their processing will be effectively limited.
Right to data portability:
In accordance with art. 20 of the GDPR, you are entitled to request and receive the personal data provided by yourself in a structured, commonly used and machine-readable format, and you have the right to require their transmission to another controller.
In accordance with art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority.
CHARACTERISTICS OF CONSENT
Your personal data will be processed in accordance with the contract and with current legislation, as set forth in the provisions of EU Regulation 679/2016 (GDPR).
Consent for the processing of personal data included in special categories is given on a voluntary basis. In the absence of such consent, the personal data cannot be processed for any future bookings.
Consent for the processing of personal data as regards the forwarding of information, special offers and new features offered by the company, too, is voluntary. If the personal data are not provided, then offers and other information shall not be supplied.
THIRD-PARTY SUBJECTS
Google Analytics
Google Analytics may be integrated within our online offer. Google Analytics is a web analysis service offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
The information collected by Google Analytics about your use of this website is generally transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
You can prevent the collection by Google Analytics by downloading and installing the browser plug-in available under the following link: Browser add-on to disable Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=en).
Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). For more information on Google's use of data, settings and opt-out options, please refer to Google's privacy policy (https://policies.google.com/technologies/ads) and the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
Google Ads Remarketing
We use Google Remarketing to re-link users of the Google Display network. Google uses cookies, which are stored on your computer, to enable analysis of your use of the website. The information generated by the cookie on the use of the website (including your IP address) will be sent to a Google server in the United States and stored there. Google then removes the last three digits from the IP address; it is therefore no longer possible to assign it to a unique IP address. Google respects the privacy policy of the “USA Safe Harbor” agreement and is registered with the “Safe Harbor” program of the United States Department of Commerce. Google will use this information to assess the website use, compile reports on the website’s activities for the website operators and provide other services connected with the use of the website and the internet. Google can also transfer this information to third parties if required by law or if such third parties process this information on behalf of Google. Third party suppliers, including Google, display ads on internet sites. Third party suppliers, including Google, use the stored cookies to show ads on the basis of previous visits by a user of this site. Google will not associate your IP address with any other data held by Google. The collection and archiving of data may be withdrawn at any time with future effect. Google’s use of cookies can be deactivated by visiting the page for deactivating Google ads. However, please note that in this case you may not be able to use all the functionalities of this website. By using this site you agree to the processing of your data by Google for the procedures described above and for the above-mentioned purposes. The collection and archiving of data may be withdrawn at any time with future effect.
Remarketing is not used on sensitive content of the site with personal data.
Google Ads Conversion
This website also uses Google Conversion Tracking. Here, a cookie is set on the computer by Google Ads, if you have reached our site via a Google ad. These cookies expire after 30 days and are not used for personal identification. If the user visits particular pages on the site of an Ads customer, Google and the customer can see that the user has clicked on an ad and has been redirected to this page. Every Ads advertiser receives a different cookie. Cookies cannot therefore be monitored on the advertisers’ websites. Information obtained via cookie conversion information is used to create conversion statistics for Ads customers who have opted for conversion monitoring. Advertisers know the total number of users who have clicked on their ad and have been directed to a page which has a conversion-tracking-tag. However, they will not receive information with which it might be possible to identify the users personally. The collection and archiving of data may be withdrawn at any time with future effect.
Conversion measurement and Custom Audience with the Meta Pixel
The Meta Pixel is a JavaScript code used for tracking and optimising conversions as well as for the definition of remarketing target groups (Custom Audience).
Conversion tracking allows following a user’s path on the website by means of a specific tracking code which is personalised on the basis of target indicators.
The Custom Audience is a targeting option by which the users who visited a website can be reached on Meta. It is possible to automatically group these users through the specific actions on the website. Such information is forwarded to Meta via tracking code.
During this process the Meta ID is also detected. Please be informed that the personal data of each individual user are encrypted locally in the system and remain anonymous to us. Data are thus forwarded securely to Meta, where they are stored and processed. However, Meta may link them to your Meta account and utilise them for its own promotional purposes, in compliance with Meta’s privacy policy. For further information on Meta’s data use policy, please visit: https://www.facebook.com/about/privacy/.
The encrypted data are used for matching purposes only; they are not shared with third parties or other advertisers and are deleted immediately upon completion of the matching process.
If you wish to deny your consent to the use of the Meta Pixel, please visit: https://www.youronlinechoices.eu
Südtirol Alto Adige Guest Pass
Purpose: The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.
Recipient: In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy@moko.bz.it.
Legal basis: The legal basis for processing is Art. 6 (1) (b) of the GDPR